Terms and conditions
These terms and conditions set out the rules for using the Receptosia website and for the provision of services by electronic means.
§ 1. General provisions
The service provider, registration details of the healthcare provider, the scope of application of the terms and conditions.
§ 2. Definitions
Website, Patient, Consultation, Medical Staff, E-prescription, Medical Form.
§ 3. Scope and nature of the services
Remote consultations carried out by nurses and midwives; no guarantee that a prescription will be issued; exclusions (sick notes, psychotropic medicines and narcotic drugs, emergencies).
§ 4. Conditions for using the website
Technical requirements, being of legal age, the obligation to provide truthful information about your health.
§ 5. Orders and payments
The ordering process, prices, the payment provider, the moment the contract is concluded.
§ 6. Withdrawal from the contract and refunds
The consumer's right of withdrawal, exceptions for services already performed, rules for refunding the fee.
§ 7. Complaints
How to submit a complaint and the time limit for handling it, out-of-court dispute resolution.
§ 8. Medical records and patient rights
Keeping medical records and providing access to them, patient rights.
§ 9. Personal data
Reference to the privacy policy.
§ 10. Final provisions
Changes to the terms and conditions, governing law, effective date.