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Nurse-led consultation

Bacterial vaginosis – online consultation

Bacterial vaginosis (BV) is a disturbance of the natural vaginal flora. It is sometimes mistaken for thrush, although the symptoms are different. Your request will be assessed by a nurse or midwife.

A pink flower bud surrounded by tiny bacteria, with scales symbolising the balance of the flora

At a glance

  • For adult women with typical symptoms of bacterial vaginosis.
  • A nurse or midwife can independently prescribe a vaginal medicine only.
  • If you are pregnant or have recurring infections, you need to see a doctor.

Typical symptoms

  • watery, greyish-white discharge,
  • an unpleasant, “fishy” smell, often more noticeable after sex,
  • usually little or no itching.

If the main symptoms are intense itching and thick, white discharge, they are more consistent with vaginal thrush. The form asks for details so that the nurse can tell the two apart or recommend an examination.

What the nurse can do

The Minister of Health's list allows nurses and midwives to independently prescribe metronidazole – in vaginal form only.

Whether you need a medicine is decided by the person carrying out your consultation. If your symptoms are unclear, or need a gynaecological examination, you'll be advised to see a doctor instead of receiving a prescription.

How it works

  1. You fill in a form

    You describe your symptoms and answer questions about your health, the medicines you take and your medical history. It takes a few minutes.

  2. A nurse assesses your request

    A nurse or midwife reads your answers and, if anything is missing, asks follow-up questions. It is the nurse or midwife who decides whether a prescription is appropriate.

  3. You get an e-prescription or a clear answer

    If a medicine is appropriate, you receive an e-prescription code that you can use at any pharmacy. If not, you'll find out why and what to do next.

Find out more

When you need to see a doctor

Book an appointment with a doctor instead of an online consultation if:

  • you are pregnant or might be pregnant,
  • you are under 18,
  • you have a fever or pain in your lower abdomen,
  • your discharge is bloodstained or you have bleeding between periods,
  • you think you might have a sexually transmitted infection,
  • your infections keep coming back, or your symptoms didn't clear up after earlier treatment,
  • you have recently given birth or had a gynaecological procedure.

In an emergency – severe pain, shortness of breath, confusion or loss of consciousness, rapidly worsening symptoms – call 112 or go to the nearest hospital emergency department (SOR). An online consultation is not an emergency service.

Frequently asked questions

How is bacterial vaginosis different from thrush?

With bacterial vaginosis, watery discharge with an unpleasant smell is typical and there is little itching. With thrush, the main symptoms are itching and thick, white discharge. The treatment is different, which is why a detailed history matters.

Can a nurse issue a prescription for this condition?

Yes – for a vaginal medicine containing a substance on the Minister of Health's list. A nurse cannot independently prescribe oral medicines.

Will I definitely get a prescription?

There's no guarantee. A prescription is issued only when the medicine is appropriate and safe.

The content on this page is for information only and is not a substitute for medical advice.

Start with a short form

Tell us what's wrong. A nurse will assess your request and tell you what to do next – including when you need to see a doctor.

Request a consultation

The nurse assesses whether a prescription is appropriate and safe in your situation. They may decline to issue one and refer you to a doctor. You pay for the consultation, not for the prescription.